norixbet Terms and Conditions

1 General Terms

norixbet operates an online betting and casino platform for users in Bangladesh. These terms and conditions ("Terms") apply between norixbet and every individual who uses its services ("User").

By using this website or mobile application, creating an account, or accessing any norixbet service, you confirm that you have read, understood, and agreed to all of these terms.

If you disagree with any part of these terms, please refrain from using norixbet services.

These terms are available in English and Bengali. In the event of a dispute, the Bengali version will be considered authoritative.

2 Account Registration and Identity Verification

A personal account is required to access the full range of norixbet services. All information provided at the time of registration must be accurate, complete, and up to date.

2.1 Registration Requirements

• Each individual may create only one account. Operating multiple accounts is strictly prohibited.
• Accounts are strictly personal — operating an account in the name of or for the benefit of a third party is not allowed.
• You must provide your correct name, date of birth, email address, and mobile number at registration.
• Keeping your password confidential is your responsibility. You are solely responsible for any unauthorized access to or activity on your account.

2.2 Identity Verification (KYC)

norixbet may at any time request any of the following documents to verify a user's identity, age, and address:

• Scanned copy of National ID (NID) or passport
• Recent utility bill or bank statement (as proof of address)
• Selfie or live photo verification

Withdrawal requests may be put on hold until the verification process is complete. If false information is provided, the account will be closed immediately and the balance may be forfeited.

3 Age Verification and Age Limit

norixbet strictly enforces its age policy. Only individuals aged 21 and above may create an account and take part in betting or casino activities.

If a user creates an account by providing a false age declaration, all winnings will be forfeited and the account will be permanently closed.

4 Deposits, Withdrawals, and Payment Methods

norixbet processes financial transactions through popular mobile banking and bank transfer methods in Bangladesh.

4.1 Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.2 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Deposited funds are generally credited to your account instantly.
• You must use a payment method registered in your own name only.
• Deposits through third parties are prohibited and any such transactions will be cancelled.

4.3 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the same method used for the deposit.
• The withdrawal process may be delayed if identity verification (KYC) has not been completed.
• norixbet reserves the right to hold any withdrawal in cases of fraud or suspicious activity.

4.4 Currency and Fees

All transactions are conducted in Bangladeshi Taka (BDT / ৳). norixbet does not generally charge any processing fee on deposits or withdrawals, however your payment service provider may apply its own charges.

5 Bonuses and Promotional Offers

norixbet offers various types of bonuses and promotional offers. Each bonus has specific terms and conditions that must be met.

5.1 Welcome Bonus

• New users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000.
• Or: Deposit ৳32,000 and receive a ৳15,000 bonus, giving a total balance of ৳47,000.
• The wagering requirement for the bonus is 20x (twenty times).

5.2 General Bonus Terms

• Each account is eligible to receive each bonus offer only once.
• The designated wagering requirement must be met before bonus funds can be withdrawn.
• norixbet reserves the right to cancel any bonus if it believes the bonus is being abused.
• Any attempt to claim bonuses using multiple accounts or through proxy/VPN will result in account closure.
• Terms for specific promotions can be found on the relevant offer page.

5.3 VIP Program

norixbet operates a three-tier VIP program. Cashback benefits increase as you move up to higher tiers:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.2% weekly cashback.

You can move up to a higher VIP tier by staying regularly active and increasing your activity over time.

6 Betting Rules and Gaming Terms

norixbet offers sports betting, live casino, slots, and other games. Each game or betting section has its own specific rules.

6.1 Sports Betting

• Once a bet is placed, it cannot be changed or cancelled (unless the system provides a specific option to do so).
• If a match is cancelled or abandoned, the bet on that match will be considered void and the stake will be returned.
• Betting odds may change at any time; the odds in effect at the time the bet is placed will apply.
• In the event of a dispute over a score or result, the official result issued by the relevant sports governing body will be considered final.

6.2 Casino Games

• All casino games are operated using certified Random Number Generator (RNG) technology.
• If a game is left incomplete due to a technical error, the stake for that round will be returned.
• norixbet will not be held responsible for a game lost due to a disconnection; however, the game state is recorded in the log.

6.3 Live Casino

Live casino games are conducted in real time with professional dealers. The general gaming terms described above apply to participation in these games.

7 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the norixbet platform:

• Creating or maintaining an account by providing false, incomplete, or misleading information.
• Operating multiple accounts or claiming bonuses through multiple accounts.
• Making deposits using third-party funds or placing bets on behalf of a third party.
• Using computer programs, bots, scripts, or any other automated method to play games or place bets.
• Colluding with other players to influence game outcomes.
• Exploiting any vulnerability or error in the system. If such an error is found, it must be reported to support immediately.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening, harassing, or behaving abusively toward other users.

8 Account Suspension and Closure

8.1 Account Closure by norixbet

norixbet may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• If the information provided is found to be false.
• If evidence of fraudulent or suspicious financial activity is found.
• By order of a court or regulatory authority.

8.2 Account Closure by the User

You may close your account at any time. To do so, contact the support team via live chat or email. Any eligible balance can be withdrawn before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, users may suspend their account for a set period of time. For more details, visit our Responsible Gaming page.

9 Privacy and Personal Data

norixbet places the highest importance on protecting your personal information. To learn more about how we collect, process, and store data, please read our Privacy Policy.

• All information provided at registration is protected by SSL encryption.
• Your financial information is not shared with any third party, except where necessary for payment processing.
• Information may need to be provided to the relevant authorities due to legal obligations.

10 Limitation of Liability

norixbet accepts no liability in the following cases:

• If a game or bet is lost due to an internet connection interruption.
• For losses caused by issues with third-party software, devices, or networks.
• For losses resulting from a user sharing their login details with another person.
• If the platform is temporarily unavailable due to a technical fault or maintenance break.
• If service is disrupted due to unforeseen circumstances (Force Majeure) such as natural disasters, government orders, or infrastructure failure.

Any odds or bonus amounts displayed incorrectly due to a technical error will not be considered valid, and in such cases norixbet reserves the right to correct the error.

11 Dispute Resolution Process

If you have a complaint or disagreement about any matter, please contact our customer service team first. We are committed to resolving all complaints promptly and fairly.

11.1 Complaint Submission Process

1. Contact our support team 24/7 via live chat.
2. Send a detailed complaint by email: [email protected].
3. After a complaint is submitted, we will investigate and respond as quickly as possible.

11.2 Final Decision

In disputes regarding game results or betting outcomes, the system logs of norixbet will be considered the final evidence. The relevant amount may be temporarily held during an ongoing investigation.

12 Changes to Terms and Their Effect

norixbet may update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website. Continued use of the platform after any changes will be considered acceptance of the new terms.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully in effect.

If you have any questions about these terms or norixbet services, please contact us:

• 24/7 Live Chat Support — in Bengali
• Email: [email protected]

For more information, visit our FAQ page and About Us page.