norixbet Privacy Policy

This Privacy Policy ("Policy") applies to the use of the norixbet platform's ("we", "our", "platform") website and services. By using our website or registering an account, you are considered to have given your consent to the terms of this Policy. Please read this document carefully.

1. Data Collection

1.1 Information You Provide Directly

When creating an account on norixbet, managing transactions, or contacting support, you provide the following information directly:

• Name, date of birth, and national ID or passport number
• Email address and mobile number
• Residential address
• Payment information (bKash number, Nagad number, bank account details, etc.)
• Messages and requests sent via live chat or email

1.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the platform and list of pages visited
• Login and logout time and date
• Data collected through cookies and similar tracking technologies

2. Purpose of Data Use

norixbet uses your personal information only for the following legitimate purposes:

• To verify accounts and ensure security
• To process deposits, withdrawals, and other financial transactions
• To personalise platform services and experience
• To comply with applicable legal obligations, particularly anti-money laundering and customer verification
• To detect and prevent fraud, unauthorised access, and suspicious activity
• To provide customer service and technical support
• To send relevant promotional information with your consent
• To enforce responsible gaming policies and monitor at-risk behaviour

We never sell your information to commercial advertisers or share it with unauthorised third parties.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

To operate our services, we work with trusted third-party service providers, such as payment processing partners and security verification companies. These companies operate under strict confidentiality agreements with us and use your information only to provide the specified services.

3.2 Legal Obligations

If required to respond to applicable laws in Bangladesh, court orders, or legitimate requests from regulatory authorities, we may be obliged to provide information to the relevant authorities.

3.3 Business Succession

If any merger, acquisition, or restructuring of norixbet occurs, your information may be transferred to the new operator under the terms of this Policy. You will be notified in advance in such a case.

4. Data Protection and Security

norixbet has adopted industry-leading technical and organisational measures to protect your information:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Masking: Payment information is stored partially masked.
• Access Control: Only authorised staff have access to the information they need.
• Security Monitoring: Round-the-clock security monitoring to detect suspicious activity.
• Regular Audits: Our security systems are regularly audited and updated.

5. Cookie Policy

norixbet uses cookies to improve your website experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the website — login sessions and security tokens.
• Functional Cookies: Used to remember your language preferences and account settings.
• Analytical Cookies: Help analyse and improve platform usage.

You can disable non-essential cookies by changing your browser settings. However, this may limit the functionality of some services.

6. Data Retention Period

We retain your information only for as long as necessary:

• Account-related information is retained while the account is active and for the legally required period after it is closed.
• Records of financial transactions are retained for a specified period in accordance with anti-money laundering regulations.
• Support conversations are retained for a limited period to facilitate review.
• Once the required period has passed, information is securely deleted or anonymised.

7. Your Rights

As a user of the norixbet platform, you have the following rights over your personal information:

• Right of Access: You may request a copy of the information we hold about you at any time.
• Right of Rectification: You have the right to request correction if there is any error in your information.
• Right of Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Object to Processing: You may object to certain types of data processing.
• Right to Portability: You may request your personal information in a structured format.
• Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 working days.

8. Protection of Minors

norixbet is an adults-only platform. We do not knowingly collect or store any personal information from anyone under the age of 21. If a minor attempts to create an account, we will close that account and delete the associated information.

If parents believe their child is using the platform without authorisation, please contact us immediately.

9. Third-Party Links

Our platform may occasionally reference external services or content. norixbet is not responsible for how your information is processed on third-party platforms. Please read the privacy policy of any third-party service before using it.

10. Changes to the Policy

norixbet reserves the right to update this privacy policy from time to time as needed. If any significant changes are made, we will notify you in the following ways:

• By posting a notice on the website
• By notifying your registered email
• By updating the "Last Updated" date at the top of the page

Continued use of the platform after changes are made will be considered as your agreement to the new policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:

We generally respond to emails within 48 hours. For urgent matters, use the 24/7 live chat.